Dancest registration and booking system policies.
Find below how to register, pay and book the weekly drop in class for adults.
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BOOKING THE CLASS for adult drop-in weekly classes:
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Class must be booked via www.varaaheti.fi/dancest
*Payment is not possible in the booking system, see below about the payment options
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PAYMENT FOR THE CLASS
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We have two options: monthly subscription (which is only for contractual clients and binding for the season) or drop in possibility (one time, 5 time or 10 time card)
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For monthly subscription it is possible to registrate only in the beginning of season and contract is binding for one season. Each season needs new registration.
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You can pay whole season at once or choose monthly payment.
Monthly subscription means that you will get regular bills throughout the season, but all prepaids for whole season will be added to the student account in our booking system already in the beginning of season.
*BILLS ARE SENT OUT BY FOUR WEEKS PERIODS, NOT BY MONTHS. FALL SEASON HAS 18 WEEKS AND SPRING SEASON HAS 20 WEEKS OF TRAININGS*
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Student can choose freely when and in which class the prepaids will be used.
If package says for example "once a week subscription" it means that student can use the amount of prepaids that package have per season, but classes do not have to be taken one per week - they can be used whenever during the season.
For monthly subscription you can registrate by email info@dancest.com.
Please send billing info (email, phone number, full name and home address) and also student info, if it is different than billing info. Contract must be made within one week after season has started at the studio.
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Joining the class with drop in ticket or card? Drop in tickets and cards can be bought anytime!
Note that payment goes via bank transfer BEFORE the class.
Unfortunately it is not possible to pay via booking system in varaaheti.
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Payment confirmation about drop in ticket or drop in card must be sent by email BEFORE the class starts. If you haven’t got the confirmation or answer to your payment email, you are still able to book and join the class and confirmation will come at our office hours during the next days.
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BOOKINGS WITHOUT PAYMENT WILL BE BILLED AFTERWARDS WITH EXTRA BILLING FEE – WHICH IS 5 €. In this case student is obliged to pay drop in ticket + billing fee. There won’t be email reminders about the unpaid bookings.
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CANCELLATION
In case of cancellation class MUST BE CANCELLED 6 hours before the class starts. Class must be cancelled by the student in the booking system and will not be cancelled by the administration. If substituting teacher is announced less than within 24 hours from the start of the class - bookings can be cancelled also by the administration - to request it, please send email.
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Uncancelled bookings (when student has booked the class but does not show up)
will be billed with a ticket (10 €) and also the prepaid will be counted as used. Bill for the uncancelled booking will be sent by email.
Late cancellation is free of charge with the doctor certificate.
CARD USAGE TIMES
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Drop in single ticket is valid for one week. 5 times card is valid for 4 weeks. 10 times card is valid for 8 weeks. Student can choose the date she wants the card to be activated from and request the activation by email when sending the confirmation of payment.
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REFUNDS AND EXTENSIONS OF THE CARDS are possible ONLY WITH THE DOCTOR CERTIFICATE. Card will be extended in same amount of days that is written on the certificate.
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MONTHLY SUBSCRIPTION
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Monthly card is cheaper option for people who are interested to
train regularly.
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We have 3 seasons and to each season the registration has to be made separately by email:
Fall season
Spring season
Summer season
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Monthly subscription can be cancelled with the notice period of 2 months.
It is possible to cancel the contract with the doctor certificate without the notice period if there occurs an injury that does not allow the student to train and it will be verified with the doctor certificate.
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Refund is possible only with the doctor certificate. Payments will be not refunded due to the travelling or other reasons than health issues verified by the doctor certificate.
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BILLING
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Bills will be sent only for monthly subscribers. For drop in cards, courses and workshops student must send the confirmation of payment. Banking details can be found from our website.
It is possible to ask bill for the company accounting by email.
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Reminder fees for billing are: 5 euros for the first reminder and 15 euros for second reminder (+ interest %). Unpaid bills will be sent debt collector if bill remains unpaid for 14 days after second reminder.
OTHER
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Drop in classes are opened for the students from the age of 15.
Participation in the class is students own responsibility and we suggest our students to have their own insurance (“vapaa-ajan tapaturmavakuutus”).
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Classes can be filmed and materials used in social media channels of the studio, teachers and other students. If you prefer not to be on the video please let the teacher or administrator know about that befor entering the class.
